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Table of Contents

1. Background

2. Definitions

3. Personal data manager

4. Summary of the Processing of Your Personal Data

5. Why Do We Process Your Personal Information?

6. Which Personal Data Are Processed and According to What Legal Basis?

7. Social platforms

8. Children's Personal Information

9. How long is your Personal Data stored?

10. Cookies

11. Your rights

12. Consent to Processing Personal Data

13. Profiling

14. To whom do we transfer your Personal Data?

15. How do we protect your Personal Information?

16. Supervision and compliance

17. Third Party Terms

18. Amendment of the Privacy Policy

19. Contact Us

 

1. Background

We protect your privacy. That you as a customer feel trust in us in how we protect your privacy is very important to us. This policy ("Privacy Policy") is designed to make you aware that ANCI Sport ("ANCI Sport", "we", "us") processes your personal data in a legal, appropriate and secure manner. The privacy policy describes how ANCI Sport processes your personal data and what rights you have according to the provisions of the EU Data Protection Regulation (EU) 2016/679 with associated implementing regulations and supplementary regulations on data protection (the "Data Protection Rules"). The privacy policy then applies (i) ANCI Sport provides goods and services to you when purchasing and ordering on our website ancisport.se ("ancisport.se"), (ii) when sending out newsletters, general and customized offers and other similar marketing, ( iii) in customer service matters and in our product development, and (iv) in other contact with us, via ancisport.se, via social platforms, e-mail or telephone. In addition to this Privacy Policy, our terms of purchase for purchases and orders on ancisport.se apply

 

2. Definitions

In this Privacy Policy, the term "Personal Information" refers to information that can be attributed to an identified or an identifiable natural person, e.g. name, address, social security number, date of birth, debit card number, e-mail address, telephone number, purchase history and IP address. In this Privacy Policy, we describe how we process your Personal Information. The term "Processing" means, for example, that we register, store, send and in other ways use your Personal Data in the manner described in this Privacy Policy.

 

3. Personal data manager

Ancisport.se, run by ANCI Group AB, org. no. 559315-3645, with postal address Sjövallavägen 51, 352 59 Växjö. ANCI Group AB is responsible for the processing of your Personal Data.

 

4. Summary of the Processing of Your Personal Data

Below is a summary of the Processing of Personal Data we perform. We also describe the Treatment in detail in points 5, 6, 7, 8 and 9 of this Privacy Policy. Purpose. Categories of Personal Data. Legal reason. Storage time For sales and delivery of goods and services.

• Contact information

• Social security number

• Account and payment information

• Payment history

• Information from credit information

• Purchase information

• Delivery number

• Order number Fulfillment of agreement. 36 months after purchase or longer upon warranty commitment.

To be able to market ANCI Sport and offer you newsletters, invitations to events, special offers and personalized marketing.

• Contact information

• Social security number

• Gender

• IP-adress

• Search and click history as well as order and purchase history Eligible interest. Consent. 36 months after purchase. Until you revoke your consent.

To provide customer service, product development and service.

• Contact information

• Social security number

• Information about purchases and any comments

• Information after customer surveys. Legitimate interest. Up to 36 months after your case is closed, depending on what your case is about.

To comply with legal requirements, such as the Accounting Act or the Money Laundering Act.

• Contact information

• Social security number

• Payment history

Correspondence

• Information about purchases and any comments. Legal obligation. As long as we are obliged to save the data according to law.

5. Why Do We Process Your Personal Information?

ANCI Sport Processes your Personal Data for various purposes. In summary, the Treatment takes place in order to:

• Provide goods and services and otherwise fulfill the agreement entered into with you in connection with ordering;

• Enable general customer care (quality work, statistics, market and customer analysis as well as business development) and customer service, e.g. when you contact our customer service via e-mail and telephone;

• Provide information about events, send out newsletters and send general and customized offers by mail and email;

• Provide information to you and otherwise be in contact with you via social platforms;

• To be able to handle and implement participation in any competitions and events;

• Prevent fraud and perform risk management; and

• Comply with applicable legislation.

We only collect the Personal Information that is necessary for the purposes described in this Privacy Policy. Which Personal Information we collect about you depends on which of our goods or services you have requested, ordered or purchased or how you have come into contact with us. ANCI Sport collects Personal Information about you when you use ANCI Sport's services, such as when purchasing or as a visitor to ancisport.se or when you contact ANCI Sport via our customer service. In addition to the Personal Data you provide to us, or which we collect when providing our products and services, we may also collect Personal Data from third parties. These third parties vary from time to time but include, among other things, providers of address information from public registers to ensure that we have the correct address information, and credit rating agencies or banks from which we obtain credit rating information or information to perform money laundering checks. Furthermore, advertising networks, measurement tools or third parties are used to help ANCI Sport or them understand user behavior and preferences. For example, an advertiser can provide ANCI Sport with information about what happened after a click on an ad so that ANCI Sport can measure advertising effectiveness and become more relevant to you as a customer. When you are asked to provide Personal Information, e.g. when making a purchase, you can choose not to do so. In the event that you choose not to provide Personal Information that is necessary to gain access to a particular product or service, this may mean that you will not be able to complete your purchase or order or that we will otherwise not be able to fulfill our obligations to you. Furthermore, we collect Personal Information by using cookies (small text files that are saved on your device) on ancisport.se. We do this so that ancisport.se and our online services will work as well as possible and give you a good customer experience and offer you customized offers. Read more about how we use cookies in point 10.

 

6. Which Personal Data Are Processed and According to What Legal Basis?

WHEN PURCHASING, ORDERS AND SOME MARKETING

The Personal Data we Process when carrying out a purchase or order on ancisport.se are:

(i) First and last name;

(ii) Invoice and delivery address;

(iii) Telephone number;

(iv) Email Address;

(v) Social security number;

(vi) Account and payment information;

(vii) Liability History;

(viii) Information from credit information;

(ix) Vendor number;

(x) Order number;

(xi) Purchase History;

(xii) Gender; and

(xiii) IP address and information about your use of ancisport.se, for example which goods and / or services you have been interested in, search and click history as well as your order history and purchase patterns.

The processing of Personal Data is necessary for ANCI Sport to be able to provide sales and delivery of products and services and thereby fulfill the purchase agreement with you.

The processing of your social security number takes place for a secure identification of you as a person or your Personal Data. The use of social security numbers for secure identity is also the only guarantee that valuables do not end up in the wrong hands and are used by the right person. We always minimize the use of your social security number as much as possible. The personal information can also be used by us providing you with offers of benefits such as discounts, general and personal offers, invitations to events, gifts or other offers that we deem that you may be interested in and that are advantageous to you. We base this Treatment on our legitimate business interest in being able to offer you as a customer favorable offers and a better customer and shopping experience. In this assessment, we have carried out a balance of interests where we have taken into account that the Processing does not affect any sensitive Personal Data and that we have a clear business interest in being able to market our products and services to you as a customer in an effective manner. You can contact us at any time to decline further marketing in the manner set out below or by following the link in the mailing.

WHEN YOU REQUESTED NEWSLETTER AND OFFERS

The Personal Information we Process when you request newsletters and other offers are:

(i) First and last name;

(ii) Invoice and delivery address;

(iii) Telephone number;

(iv) Email Address;

(v) Social security number;

(vi) Gender;

(vii) Which of our newsletters have you interacted with and which of our events you have subscribed to and / or participated in;

(viii) IP address; and

(ix) Information about your use of ancisport.se, for example which goods and / or services you have shown interest in, as well as your order and purchase history and purchase patterns.

Once you have signed up to subscribe to our newsletter which includes exclusive offers, information about product releases, etc., the Processing of Personal Data takes place with your consent.

FOR CUSTOMER SERVICE, PRODUCT DEVELOPMENT AND SERVICE

The Personal Data we Process when you communicate with us are:

(i) First and last name;

(ii) Invoice and delivery address;

(iii) Telephone number;

(iv) Email Address;

(v) Social security number;

(vi) Information on purchases and any complaints;

(vii) Information after customer surveys; and

(viii) IP address and information about your use of ancisport.se, for example which goods and / or services you have shown interest in, as well as your order and purchase history and purchase patterns.

The processing of Personal Data is necessary for ANCI Sport to be able to provide a good service via our customer service, develop our services and products and to be able to investigate any complaints, and thereby satisfy our legitimate interest in handling customer service matters and developing our business in an efficient manner. .

TO COMPLY WITH LEGAL REQUIREMENTS

Some of the Personal Data that ANCI Sport Processes are used to be able to fulfill legal obligations in accordance with requirements in laws, judgments or government decisions. Such requirements may, for example, refer to requirements for product liability and product safety, such as the development of communication and information to the public and customers about product alarms and product recalls, for example in the event of suspicion of a defective or hazardous product. It may also be required by the Accounting Act (1999: 1078) or the Money Laundering Act (2017: 630). Personal data that is processed in order for ANCI Sport to be able to fulfill its legal obligations are normally:

(i) First and last name;

(ii) Telephone number;

(iii) Payment History;

(iv) Email Address;

(v) Social security number;

(vi) Correspondence with you; and

(vii) Information on possible purchases, e.g. what item you have purchased and any comments.

 

7. Social platforms

ANCI Sport uses Facebook and Instagram as channels to get in touch with customers and market and inform about our products and services. In connection with this, ANCI Sport is responsible for personal data for publications and information that contains Personal Data and which is made on the social platforms by you as a user in the form of, for example, comments, photos and film clips. ANCI Sport does not in any way accept that offensive content is published on our Social Media. ANCI Sport asks our users to report offensive content to us so that we can ensure that such content does not occur. ANCI Sport can thus also, based on what we deem necessary, remove content on the social platforms.

 

8. Children's Personal Information

ANCI Sport does not intentionally collect Personal Data from children under the age of 16 unless this Treatment has been preceded by the guardian's approval. If we discover that children under the age of 16 have given us Personal Information without the guardian's consent, we will delete it immediately. If you become aware that a child has provided their Personal Information to us without the consent of the guardian, please contact us so that we can take the necessary measures.

 

9. How long is your Personal Data stored?

Your Personal Information is only stored for as long as there is a need to save it to fulfill the purposes for which the Personal Data was collected in accordance with this Privacy Policy. Existing customers' personal data is only stored for marketing purposes for 36 months after the last purchase. If you do not want us to save Personal Data for marketing purposes during this time, you are welcome to

(i) contact us and object to this or

(ii) follow the link in the mailings.

If you have given your consent to receive offers from us, we will process your Personal Data for that purpose until you unsubscribe or notify us that you no longer agree to receive offers sent to you.

You can do that by

(i) contact us or

(ii) follow the link in the mailings.

Personal information provided to us in conversations with customer service, etc. and which does not lead to a purchase, will be deleted no later than 36 months after your case with us has been closed.

 

10. Cookies

ANCI Sport uses cookies to deliver a tailored and smooth online experience, to enable the sending of customized ads and offers and to improve your experience of ANCI Sports services. ANCI Sport uses cookies on ancisport.se and in ANCI Sports services. In our Cookie Policy, we explain more about how we use cookies and what choices you can make.

 

11. Your rights

You have the right to receive information about the Processing of your Personal Data that we perform. Below is a summary of the rights that you can claim by contacting us. You will find our contact information at the end of this Privacy Policy. Right of access You have the right to request information free of charge about the Processing that we carry out regarding your Personal Data. You also have the right to receive a copy of the Personal Data we Process about you. This request must be submitted in writing to us with clarification of what information you wish to receive. We will respond to your request without undue delay. If we are unable to fulfill your requests for access to the information to which your request relates, we will provide a justification for this. The copy of your Personal Information will be sent to your population registration address unless otherwise agreed in writing. In order to secure your identity in the event of a request from you, we may request additional information from you. Right to rectification The main responsibility for the personal data we process is correct rests with ANCI Sport as the person responsible for personal data. If you notify us that the Personal Information you have provided is no longer correct, we will, if so, correct it as soon as possible. Right to delete You have the right to request that ANCI Sport, without undue delay, delete your Personal Data. Personal data must be deleted in the following cases:

(i) if the Personal Data is no longer necessary for the purpose for which it was collected;

(ii) if you have revoked your consent and the Treatment is based solely on consent as a legal basis;

(iii) if Processing takes place for direct marketing and you object to your Personal Data being processed for this purpose;

(iv) if you object to the Processing of Personal Data that takes place after a balance of interests and your interest outweighs ours;

(v) if your Personal Data has not been Processed in accordance with the Data Protection Rules; or

(vi) if deletion is required to fulfill a legal obligation. There may be obligations that prevent us from immediately deleting all of your Personal Information.

These obligations follow from applicable legislation within e.g. accounting. If certain Personal Data cannot be deleted due to applicable law, we will ensure that the Personal Data can only be used for the purpose of fulfilling such legal obligations and not for any other purposes.

Right to restriction

You have the right to request that ANCI Sport temporarily restrict the Processing of your Personal Data. Such a restriction may be requested in the following cases:

(i) that you believe that the Personal Information we hold about you is incorrect and that you have requested correction in connection with it;

(ii) when the Processing performed by your Personal Data is not in accordance with the rules in the Data Protection Rules but you still do not want your Personal Data to be deleted but instead restricted; and

(iii) when we no longer need your Personal Data for the purposes of our Processing but when you need them in order to establish, assert or defend a legal claim.

If you have objected to the processing of your Personal Data, the use of the Personal Data may be restricted during the investigation. When limiting your Personal Data, ANCI Sport will only store your Personal Data and in the event of further Processing, obtain your consent.

Right to data portability

You have the right, in the event that we Process your Personal Data with your consent or to fulfill a contractual obligation with you, to demand that we provide all Personal Data that we have about you and that is processed in an automated manner, in a machine-readable format, which t. ex. can be an Excel file or a CSV file. If it is technically possible, you also have the right to request that we transfer your Personal Data to another personal data controller.

Right to object

You have the right to object to our Processing of your Personal Data if the Processing takes place on the basis of our legitimate business interest and after a balance of interests. In these cases, ANCI Sport will ask you to specify which Treatment you object to. If you object to any Treatment, we will only continue with the Treatment if there are legitimate reasons for the Treatment that outweigh your interests.

 

12. Consent to Processing Personal Data

If you have given your consent, ANCI Sport will from time to time send out newsletters and marketing to you that we believe you will be interested in via email. You decide whether you want to give your consent to the intended Treatment and when you want to withdraw your consent to such Treatment. If you wish to withdraw your consent, please contact us in the manner set out below or by following the link in the mailing. Read more about what it means to have given your consent under point 6 above.

 

13. Profiling

ANCI Sport will analyze your buying history, your buying behavior and your behavior on ancisport.se in order to gain more knowledge about you as a customer and our customers in general and to be able to improve our offers (this is so-called "Profiling"). For the same purpose, we may also look at any personal wishes or preferences that you have left to us, e.g. information that you are interested in a particular category of goods. We do this by analyzing which purchases you have previously made and which items you have looked at or added to the shopping cart on ancisport.se or based on what you clicked on in our newsletters or our other communication with you. Based on this information, we provide our customized marketing and offers to you. ANCI Sport bases the Processing of Personal Data that takes place for the Profiling in accordance with the Data Protection Rules on our legitimate business interest in being able to send offers and information to you that we believe you are interested in. As a basis for this, we have carried out a balance of interests where we have taken into account that the Processing does not affect any sensitive Personal Data, that you are a customer with us and that we have a clear business interest in being able to market our products and services to you as a customer. effective way. You can object to the Processing of Personal Data through Profiling at any time. You do this by contacting personuppgifter@ancisport.se. Once we have received the message from you, we will stop processing your Personal Data for Profiling.

 

14. To whom do we transfer your Personal Data?

To provide some of our services and products, we hire selected third parties. This means that we share some of the Personal Data that we have collected about you with these, for example to partners such as providers of CRM systems and case management, card and communication services or who provide printing and distribution. In connection with such sharing or transfer of your Personal Data, ANCI Sport takes technical and organizational measures to ensure that your Personal Data is handled in a safe and secure manner. These selected third parties will only process your Personal Data in the manner set out in this Privacy Policy and for fulfilling any or all of the purposes set forth in this Privacy Policy. ANCI Sport may be obliged to disclose your Personal Data upon request in accordance with law and government decisions. Such disclosure can, for example, be made to the Police or to the Swedish Tax Agency. In the event of changes to our business or ownership in ANCI Sport, your Personal Information may also be shared with third parties. In the event that ANCI Sport sells all or part of its business or assets, ANCI Sport may provide your Personal Information to a potential buyer or its adviser. ANCI Sport will not sell your Personal Data to third parties unless we have first received your approval.

 

15. How do we protect your Personal Information?

To protect your privacy, detect, prevent and limit the risk of hacker attacks, etc., ANCI Sport takes a number of technical and organizational information security measures. When transferring sensitive personal data such as credit card numbers and passwords, etc. via the Internet, this Personal Data is protected by encryption. ANCI Sport also takes measures to protect your Personal Data against unauthorized access, misuse, disclosure, alteration and destruction. ANCI Sport ensures that access to your Personal Data is only given to personnel who need it for the performance of their duties and that they Process your Personal Data with confidentiality.

 

16. Supervision and compliance

If you are in any way dissatisfied with how we process your Personal Data or if you believe that your Personal Data has been Processed in violation of the Data Protection Rules, you are welcome to contact us. You can also submit a complaint to the supervisory authority, which is currently the Swedish Data Inspectorate. You can find more information on how you can do this at www.datainspektionen.se. We ensure that all new employees are provided with this Privacy Policy in order to best protect your Personal Data. ANCI Sport annually evaluates this Privacy Policy.

 

17. Third Party Terms

Our services may in some cases be subject to third party terms. ANCI Sport is not responsible for the use of your Personal Data by such third parties as these are solely responsible for the personal data and are responsible for the Processing of your Personal Data. Thus, it is important that you as a customer consider and read the terms and conditions that come from third parties, including in connection with the use of our payment service on ancisport.se and the service for choosing delivery of the item you ordered from us, where payment service providers and shipping company Processes your Personal Data in accordance with its own terms. The same applies if there is a link on ancisport.se that links to other websites. We use Klarna as a payment partner at the checkout. This means that we may need to transfer parts of your personal data to Klarna's user interface in order for the payment to be handled and implemented. Your personal data is handled in accordance with Klarna's private policy.

 

18. Amendment of the Privacy Policy

ANCI Sport reserves the right to change this Privacy Policy when we deem this necessary to comply with applicable law. Such changes are primarily required in the event of any changes in the law, due to statements from the supervisory authority or other bodies that issue opinions in connection with the Data Protection Rules. Furthermore, this Privacy Policy will be updated as necessary due to changes regarding our goods and services. We will inform you in good time before the changes take effect.

 

19. Contact Us

If you have questions regarding this Privacy Policy or the applicable Processing of your Personal Data, wish to make a request in accordance with the Privacy Policy or if you want to report a violation of this Privacy Policy, etc. you are welcome to contact us.

ANCI Group AB

Sjövallavägen 51

352 59 Växjö

Sweden

VAT. 559315-3645.

Privacy Office